MissRii LLC Privacy Policy
Last updated: [Insert Date]
This Privacy Policy describes how MissRii LLC, including The RiiMix and MissRii brands, (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, landing pages, checkout pages, digital products, communities, email forms, or other online services, including learn.theriimix.com and any related MissRii LLC websites or platforms collectively referred to as the “Services.”
For purposes of this Privacy Policy, “you” and “your” means any visitor, customer, student, subscriber, community member, coaching client, program participant, or other person who interacts with our Services.
By using or accessing our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements, or data practices. When we update this Privacy Policy, we will revise the “Last updated” date above and post the updated version on our website.
Personal Information We Collect
The personal information we collect depends on how you interact with our Services.
Information You Provide Directly
We may collect personal information you provide to us, including:
- Name
- Email address
- Phone number, if provided
- Billing information
- Account login information
- Purchase history
- Course or program enrollment information
- Responses submitted through forms, applications, quizzes, surveys, or assessments
- Comments, posts, reviews, or messages submitted through communities or interactive areas
- Customer support messages or other communications with us
You may choose not to provide certain information, but doing so may limit your ability to access certain products, services, programs, or features.
Information Collected Automatically
When you visit or interact with our Services, we may automatically collect certain information through cookies, pixels, analytics tools, and similar technologies.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Links clicked
- Time spent on pages
- Referring websites
- Email opens and clicks
- Checkout activity
- Course access or progress activity
- General usage and interaction data
We use this information to operate our Services, improve user experience, understand how visitors engage with our content, support marketing efforts, and protect our business.
Information We Receive from Third Parties
We may receive personal information from third-party service providers that help us operate our business, deliver our Services, process payments, manage email communications, host courses, provide analytics, and support marketing.
These third parties may include:
- Kajabi or related course, website, checkout, email, and community platforms
- Payment processors such as Stripe, PayPal, or other payment providers
- Email marketing platforms
- Analytics providers
- Advertising or retargeting platforms
- Scheduling, form, survey, quiz, or application tools
- Customer support or business operations tools
Any information we receive from third parties will be handled in accordance with this Privacy Policy.
We are not responsible for the privacy practices, security, accuracy, or policies of third-party platforms or service providers. We encourage you to review their privacy policies separately.
How We Use Your Personal Information
We may use your personal information to:
- Provide access to purchased products, courses, programs, communities, downloads, and related materials
- Process payments and complete transactions
- Create, maintain, and manage user accounts
- Deliver emails, updates, confirmations, reminders, and promotional messages
- Respond to customer support requests or inquiries
- Review applications, forms, assessments, or program submissions
- Improve our website, products, services, and customer experience
- Personalize content, recommendations, and communications
- Track course participation, product access, or engagement
- Protect against fraud, unauthorized access, misuse, or illegal activity
- Enforce our agreements, policies, and terms
- Comply with legal, tax, accounting, or regulatory obligations
- Market, advertise, or promote our products and services
Email Communications
If you subscribe to our email list, download a resource, purchase a product, join a program, or otherwise provide your email address, we may send you emails related to our Services.
These may include:
- Purchase confirmations
- Product access information
- Course or program updates
- Educational content
- Promotional emails
- Launch announcements
- Community or event updates
- Customer support communications
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.
Please note that even if you unsubscribe from promotional emails, we may still send transactional or administrative emails related to your purchases, account, program access, or customer support.
Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to operate our website, improve our Services, analyze website activity, remember preferences, support checkout functionality, track email and marketing engagement, and deliver relevant advertising.
Cookies may be used by us or by third-party service providers, including website hosting, checkout, analytics, email, and advertising platforms.
You can choose to disable or reject cookies through your browser settings. However, some parts of our Services may not function properly if cookies are disabled, including checkout, login, course access, or account features.
If we use advertising or retargeting tools, certain cookies or pixels may be used to show relevant content or advertisements based on your interactions with our Services.
How We Share Personal Information
We may share personal information with third parties when necessary to operate our business, provide our Services, process transactions, communicate with you, or comply with legal obligations.
We may share information with:
- Website, course, checkout, email, and community platform providers
- Payment processors
- Analytics providers
- Advertising and marketing partners
- Customer support and business operations providers
- Form, survey, quiz, or application tools
- Professional advisors, such as accountants, attorneys, or business consultants
- Government authorities, law enforcement, or other parties when required by law
- Successors or parties involved in a business transaction, such as a merger, sale, restructuring, or transfer of assets
We do not sell your personal information in exchange for money. However, certain privacy laws may define some advertising, analytics, or retargeting activities as “selling,” “sharing,” or “targeted advertising.” If applicable, you may have the right to opt out of such activities as described below.
User-Generated Content
Our Services may allow you to post comments, reviews, community posts, messages, or other user-generated content.
If you submit content in a public or shared area, that content may be visible to other users or participants. We are not responsible for how others use, copy, share, or respond to information you choose to make available in public or shared spaces.
Please use care when deciding what information to share in communities, comments, group programs, live sessions, or other interactive spaces.
Payment Information
Payments for our products and services are processed through third-party payment processors. We do not directly store full credit card numbers or complete payment account details.
Payment processors may collect and process your payment information according to their own privacy policies and security practices.
Third-Party Websites and Links
Our Services may contain links to third-party websites, tools, platforms, social media pages, payment processors, or other online services.
We are not responsible for the privacy practices, content, policies, security, or accuracy of any third-party websites or services. Your use of third-party websites or platforms is subject to their own policies and terms.
Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us using the information below so we can take appropriate steps to delete the information.
Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
You are responsible for keeping your account login credentials secure and should not share your username, password, or course access with others.
Retention of Personal Information
We retain personal information for as long as reasonably necessary to provide our Services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, support business operations, and fulfill the purposes described in this Privacy Policy.
The length of time we retain information may vary depending on the type of information, the reason it was collected, and legal or business requirements.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we have about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request a copy of your personal information
- Opt out of certain marketing communications
- Opt out of certain targeted advertising, sale, or sharing of personal information, where applicable
- Withdraw consent where processing is based on consent
- Appeal a decision regarding a privacy request, where applicable
These rights may be limited by applicable law and may not apply in all circumstances.
To make a privacy request, contact us using the information below. We may need to verify your identity before responding to your request.
We will not discriminate against you for exercising your privacy rights.
Marketing Preferences
You may opt out of promotional emails at any time by clicking the unsubscribe link in our emails.
You may also contact us directly to request changes to your communication preferences.
Please allow reasonable time for us to process your request.
International Users
Our Services are operated from the United States. If you access our Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
By using our Services, you understand that your information may be processed in countries that may have data protection laws different from those in your country of residence.
Complaints
If you have concerns about how we handle your personal information, please contact us using the information below.
Depending on where you live, you may also have the right to submit a complaint to a data protection authority or other regulatory agency.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:
MissRii LLC
5540 Centerview Drive
Ste 204 #660599
Raleigh, NC 27606-8012
United States
Email: email@missrii.com
This Privacy Policy applies to MissRii LLC, The RiiMix, and related websites, landing pages, checkout pages, products, programs, communities, and digital services.
